PRIVACY POLICY

Stichting Paradiso Perduto is a Dutch foundation with tax exempt status as a Public Benefit Organisation (ANBI). This privacy policy is EU GDPR compliant. It will explain in some detail how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

Paradiso Perduto collects the following data:

  • Personal identification information (name, email address, location, IP)
  • Bank account numbers and billing address when you make a donation
  • Information proceeding from participation in voluntary surveys
  • Information proceeding from applications to volunteer or donate your expertise (in kind)

Please note: we do not see, collect, or store your credit or debit card information. We do not see, collect, or store other sensitive information such as usernames and passwords that you might be required to provide when making a donation.

How do we collect your data?

You directly provide Paradiso Perduto with most of the data we collect. We collect data and process data when you:

  • Register online for our newsletter
  • Make a donation using the donation form
  • Donate via our donation shop
  • Voluntarily complete a survey
  • Provide feedback in the comment sections of the blog
  • Contact us via email by using the contact form or by mailing us directly
  • Use or view our website via your browser’s cookies
  • Anonymized statistics on your use of and visits to our website

Please ensure that when you are visiting our website or filling out any of the forms, our website's URL starts with the Secure HTTPS Protocol.

How will we use your data?

Paradiso Perduto collects your data so that we can:

  • Process your donation;
  • Manage your subscription;
  • Email you with news updates;
  • Alert you to blog publications;
  • Invite you to participate in surveys;
  • Recruit volunteers;
  • Improve our website or donation strategies.

Paradiso Perduto will share some of your data with our partner companies that are integral to the functioning of our website.

  • GreenGeeks (website hosting provider)
  • Mollie (payments processor)
  • eBoekhouden.nl (accounting software)
  • Woo Commerce (donation shop platform)
  • MailerLite (newsletter)
  • Matomo Analytics (web analytics solution)

Embedded content from other websites behaves in the exact same way as if you visited the other website.

When Paradiso Perduto processes your donation, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent transactions.

How do we store your data?

Paradiso Perduto securely stores your data on the servers of our hosting provider, GreenGeeks, located in Amsterdam, The Netherlands.  GreenGeeks uses multiple security measures to prevent the loss, misuse and alteration of information such as Immunify360, DDoS Protection &  SSL Certificate. The data on this website is protected using 256-bit Alpha Secure Socket Layer (SSL) encryption technology.

  • Email attachments are stored on our servers
  • Survey results are stored on our Microsoft for Nonprofit account
  • Newsletter subscriptions are stored on our MailerLite account
  • Donation data (either submitted through the donate form or donation shop) is stored on our servers, Mollie and eBoekhouden.nl accounts.

Retention of data

Paradiso Perduto will retain and use any information provided through our contact form as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes and protect Paradiso Perduto’s legal rights.

Paradiso Perduto will retain your subscription information as long as your subscription is active, as necessary to provide you with the services or as otherwise set forth in this Policy. When you opt to unsubscribe from our mailing list, we will permanently delete your information from our data storage.

Paradiso Perduto will retain the data you provide through the donate form and donation shop for a period of 84 months as legally obliged by the tax administration of The Netherlands, following which your data will be permanently deleted from our data storage.

Paradiso Perduto also collects and maintains aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.

Marketing

Paradiso Perduto does NOT sell or share your data with any third parties for marketing purposes.

You have the right at any time to stop Paradiso Perduto from contacting you by unsubscribing from our mailing list(s).

What are your data protection rights?

Paradiso Perduto would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Paradiso Perduto for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Paradiso Perduto correct any information you believe is inaccurate. You also have the right to request Paradiso Perduto to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Paradiso Perduto erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Paradiso Perduto restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Paradiso Perduto’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Paradiso Perduto transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: office@paradisoperduto.org

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

How do we use cookies?

Paradiso Perduto uses cookies in a range of ways to improve your experience on our website, including:

  • Remembering previously selected preferences;
  • Understanding how you use our website;
  • Remembering donation items which you placed in your basket;
  • Facilitating sharing via your Social Media.

What types of cookies do we use?

Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the donation items remain in your shopping basket until you have donated.

We may place these cookies without your consent.

Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies, we get insights in the usage of our website. 

Paradiso Perduto uses these cookies to collect anonymized information about your visit to our website, the content you viewed, the links you followed and information about your browser, type of device, and anonymized IP address.

Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Paradiso Perduto does not place any marketing or tracking cookies on our website. However, if and when you make use of the social media links, their cookies will apply. These may include marketing and tracking.

How to manage cookies

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Privacy policies of other websites

The Paradiso Perduto website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

In addition, embedded content from third parties on our website include:

Changes to our privacy policy

Paradiso Perduto keeps its privacy policy under regular review and places any updates on this web page.

This privacy policy was last updated on 13 November 2023.

How to contact us

If you have any questions about Paradiso Perduto’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: office@paradisoperduto.org

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Paradiso Perduto has not addressed your concern in a satisfactory manner, you may contact the Dutch Data Protection Authority (Dutch DPA):

Autoriteit Persoonsgegevens
PO Box 93374
2509 AJ DEN HAAG

Telephone number: (+31) - (0)70 - 888 85 00
Fax: (+31) - (0)70 - 888 85 01